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I sent in my consent form but I haven’t recieved a confirmation email?
Why can’t I log into my YVC account?
Why is the YVC project I wanted to sign up for full?
I can’t remember my password, what do I do?
Why can’t I see the address for the volunteer project I signed up for?
Why hasn’t the Team Leader called me?
Why can’t I see the time and/or date for a volunteer project on the YVC Projects webpage?
Why can’t I see the project that I signed up for on the YVC Projects webpage?
Are there age restrictions when signing up for a volunteer project with YVC?
If I am under 12 years old, can I still volunteer with YVC?
I sent in my consent form, but I haven’t received a confirmation email?
- Once a consent form has been sent to the office, it may take a few business days to get approved.
- If you fax over your consent form, please call the office (403-266-5448) or email yvc@cyfc.ca to confirm that we have received the form.
- If after a few business days you haven’t received a confirmation please call the office (403-266-5448) or email yvc@cyfc.ca to follow up.
Why can’t I log into my YVC account?
- Please ensure that you have signed up online for a YVC account and sent in your completed consent form into the office.
- Your YVC account may not have been approved. Once it’s approved you’ll received a confirmation email.
- You need to use the original email address that you first signed up with in order to log on, unless you have updated your account.
- If you are 19 or older, your account has been deactivated. If you need to access your hours, please call the office (403-266-5448) or email yvc@cyfc.ca.
I can’t remember my password, what do I do?
- Please call the office (403-266-5448) or email yvc@cyfc.ca to retrieve your password.
Why is the YVC project I wanted to sign up for full?
- Depending on the YVC project only 6-12 youth can sign up per shift.
- For projects with multiple dates, once a project is full an icon will automatically be displayed next to the date.
- One time projects may sometimes be full without showing the icon.
Why can’t I see the address for the volunteer project I signed up for?
- YVC does not post the address for volunteer projects in order to prevent volunteers that haven’t signed up from showing up.
- When the Team Leader calls he or she will tell you the project location.
Why hasn’t the Team Leader called me?
- The Team Leader typically only calls volunteers a couple days before the project date.
- If the project is one day away and you still have not heard back from anyone, please contact the YVC Coordinator at 403-266-5448 or email yvc@cyfc.ca to follow up.
Why can’t I see the time and/or date for a volunteer project on the YVC Projects webpage?
- Please click the “More Details” button underneath the project for the date, time and a description of the project.
Why can’t I see the project that I signed up for on the YVC Projects webpage any longer?
- When projects fill up, we often take them off the website to prevent people from signing up and not being able to participate.
- The Team Leader will still know to contact you about the project details.
- Your projects are still listed under your account
Are there age restrictions when signing up for a volunteer project with YVC?
- Volunteer must be between the ages of 12-18 (junior high and senior high).
- YVC partners with over 100 agencies and some agencies require volunteers to be a certain age.
- On the YVC Projects webpage, each project will have an icon stating what age the volunteer must be (example: 12+, 13+, 14+).
If I am under 12 years old, can I still volunteer with YVC?
- Unfortunately, anyone under 12 years of age will have to wait until they turn 12.
- If you are under 12 and want to volunteer check out H!P(Humanity in Practice) by clicking here.
- You can also check out ideas for volunteering at home by clicking here.
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